Help. Videos all showing offline!

Forum|Forum|8 years ago
September 12, 2017
1 reply
911 views

I was nearly finished editing my latest video which needs to be uploaded today for my class. I decided to tidy up my videos file by creating sub-files and putting the videos in there. I do not know if the problem happened before that or after, but now all of my videos are showing as offline and I can't open any of them. They all have that red "Media Offline" script with the Japanese font.

I read the other complaints about this problem and did the following:

I opened and released all of the videos I had filed. Nothing.

I restored everything from the recycle bin in case I had inadvertently deleted something important. THAT was a disaster. And nothing.

I tried to find the button that says "Online" but I can't find it.

I am running Adobe Premiere Elements 14.

This topic has been closed for replies.

Peru Bob

Community Expert

It happened because you moved the location of the files by creating subfolders.

Does Premiere Elements open a window asking you to relink the fileswhen you open the project?

Have you tried right clicking the files in the Media Panel and choosing "relink"?

M

MissParker0010Author

Known Participant

But I tried to free everything in the subfolders. I also tried to re-install, and that did not work.

Bob asked: Does Premiere Elements open a window asking you to relink the fileswhen you open the project?

Miss Parker responded: No, it does not. It does this:

Have you tried right clicking the files in the Media Panel and choosing "relink"?

No. I cannot find anything that says "relink."

Peru Bob

Community Expert

MissParker0010 wrote
Bob asked: Does Premiere Elements open a window asking you to relink the fileswhen you open the project?
Miss Parker responded: No, it does not. It does this:

Browse to the new location of SUNP0236.AVI and that should relink it.

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