How do i get a refund

Forum|Forum|3 years ago
September 4, 2022
1 reply
252 views

How can i get a refund for premiere elements?

it was working finr for a while and now wont even load.

ive har enough of trying to solve it.

cost me like GBP90 and id like my money back.

useless product.

FAQ

This topic has been closed for replies.

John T Smith

Community Expert

Return https://helpx.adobe.com/au/x-productkb/policy-pricing/return-cancel-or-change-order.html
-https://community.adobe.com/t5/account-payment-plan-discussions/how-to-return-non-subscription-adobe-software/td-p/13040970

B

Bill Sprague

Community Expert

Premiere Elements is not useless, it has worked well for me for years and it works well for most that have it. I would rather be trying to help you fix it. What version is it?

Adding to John's post, Adobe can only provide refunds if you bought directly from them. If you bought from a retailer, you have to go to that retailer. Adobe allows 30 days for Premiere Elements refunds.

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