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Participant
August 24, 2024
Question

how to desactivate one PC with photoshop element 14

  • August 24, 2024
  • 3 replies
  • 613 views

I login on my icon for  Adobe 14 and a pop up tell me I have 2 PC.  How to desactivate both of programs,  

   from my PC because I have only one???     Thank you  HT

This topic has been closed for replies.

3 replies

Peru Bob
Community Expert
Community Expert
August 27, 2024

How many computers have you installed PSE 14 on?

Participant
August 27, 2024

onle one

 

Peru Bob
Community Expert
Community Expert
August 27, 2024

Have you made any hardware changes to it?

Peru Bob
Community Expert
Community Expert
August 25, 2024

Adobe Customer Service (Support) no longer has the ability to reset activations.
The only way to deactivate is if you can open the program on the computer that you want to deactivate.

Participant
August 25, 2024
Yes I can open the program, but I can't go to editor the pop up don't accept my command, as me my new serial number, I have the original disk and still the same . SHAMEFUL. !
Peru Bob
Community Expert
Community Expert
August 26, 2024
quote
 my new serial number
By @hectortony

 

What do you mean by new serial number?

Legend
August 25, 2024

I don't know that that's possible with such an old program.

Participant
August 25, 2024
I pay for this in full for live, long time ago or tomorrow, it doesn't matter The serial number is my and I have the right to deserve the program OK ... HT