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Participant
August 24, 2017
Question

How to Find "My Orders" Page so I can download products I have purchased?

  • August 24, 2017
  • 2 replies
  • 4547 views

I have a PC. The other day I purchased Adobe Photoshop Elements 15 and Adobe Elements 15. I received an email saying to download these products I need to go to log into my account, locate the order on the "My Orders" page and click on the download button. I don't see a "My Orders" option when I log in.

2 replies

Participant
January 11, 2019

Try this- account.adobe.com/orders

dexiedoggAuthor
Participant
August 24, 2017

(Meant to type "and Adobe PREMIERE Elements 15")

99jon
Genius
August 24, 2017

You can download from this link. If you also purchased Premiere Elements the link is near the bottom of the page.

If you don’t have your serial number available immediately you can install the products as a trial and license them at any time in the next 30 days.

Download Photoshop Elements | 15, 14, 13, 12, 11, 10

Participant
January 9, 2019

Why doesn't the website have under my account, my purchased apps link so you can download the product from there. It took me 30 minutes to figure out how and where to find the downloads for Elements.  Not even the email that tells you to get started takes you to a clearly marked " My apps" link.