i cannot activate my adobe premier elements 2018 can someone from tech support help me?

Nancy OShea reported 8-31-26 that Elements versions prior to 2022 are NOT compatible with Win11.
Users have reported catastrophic system failures after installing older Elements on a new machine that lacks an optical CD/DVD drive. It seems there’s a security conflict with legacy CD/DVD drivers that causes Win11 to brick up, requiring a full system restore or factory reset.
Use older Elements versions at your own risk of failures.
 

You can install the program only on 2 computers at the same time.

Did you deactivate the program on your old computer first?

Moved thread from Premiere Pro to Elements forum.