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eva 27
eva 27
Participating Frequently
June 23, 2021
Question

I canť open Premiere Elements 15

  • June 23, 2021
  • 2 replies
  • 810 views

I suddenly can`t open Premiere Elements 15 - Video Editor. I've had Premiere Elements 15 for a few years and use it weekly.  Now  Editor Premiere Elements 15  will not open No error messages.

I can open the Organizer, but not Video Editor. I have tried uninstalling and installing again. Anyone know how to fix this? 

 

This topic has been closed for replies.

2 replies

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
June 23, 2021

Mac or Windows and exactly which version of the operating system?

 

Has your operating system recently performed an update?

eva 27
eva 27Author
Participating Frequently
June 24, 2021

I have Windows 10 Version 2004 for platform x64.

Yes, my operating system has performed an update recently.

Thank you very much for help.

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
June 24, 2021

Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
••for Premiere Pro and MAYBE Premiere Elements use the STUDIO driver, not the GAMING driver
•••such as (MAY not be the latest) https://www.nvidia.com/en-us/drivers/results/170344/
•ATI Driver https://www.amd.com/en/support
There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

 

Two ideas that MAY work to install and/or run old programs in Windows 10
-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
-and/or select Run as Administrator to assign FULL Windows permissions
-also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    June 23, 2021

    Try opening it directly from the .exe file in Program Files.

    eva 27
    eva 27Author
    Participating Frequently
    June 24, 2021

    Thank you very much, I'll try it find... (I'm not very experienced user...)

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