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smart_reporter5C10
Participant
August 11, 2019
Answered

I do not hear audio

  • August 11, 2019
  • 3 replies
  • 1064 views

Dear all,

I am working with Adobe Premiere Elements 2018 on a project and suddenly I stopped to hear audio. Using playback, video is OK, I see audio track, I can edit it, but I do not hear it. And I could hear it few days ago. Also, when I play source MTS files outside Premiere, I can hear audio. I have Windows 10. Do you have an idea where the problem is please? Thank you

    This topic has been closed for replies.
    Correct answer Peru Bob

    This is likely the issue:

    Within Premiere Elements' Preference section there are some audio hardware choices.  Try changing them.  Each machine is different.  On my machine, sometimes they get changed by something within Windows and I have to change it back.

    from here:

    Re: No audio in premiere Elements 2018

    3 replies

    B
    Community Expert
    Bill SpragueCommunity Expert
    Community Expert
    October 2, 2019

    "I have exactly the same problem and am also lokking for a solution"
    Have you tried the changes suggested to your Audio Hardware setting. 

     

    J
    jakuip_146
    Participant
    October 2, 2019

    I have exactly the same problem and am also lokking for a solution

     

    Peru Bob
    Community Expert
    Peru BobCommunity ExpertCorrect answer
    Community Expert
    August 11, 2019

    This is likely the issue:

    Within Premiere Elements' Preference section there are some audio hardware choices.  Try changing them.  Each machine is different.  On my machine, sometimes they get changed by something within Windows and I have to change it back.

    from here:

    Re: No audio in premiere Elements 2018

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