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Dave and Bodie
Participant
January 21, 2022
Beantwortet

I have a recommended GPU card, but settings says GPU acceleration is not supported.

  • January 21, 2022
  • 1 Antwort
  • 2420 Ansichten

Hello all. I have an NVIDIA GTX 1660 SUPER display adapter (which is one of the supported graphics cards) but in Adobe Premiere settings it says GPU acceleration is not supported. I am running Windows 10 Home, Premiere Elements 2021, NVIDIA GTX 1660 SUPER with driver version 30.0.14.9709 dated 11/26/2021. I deliberatley chose this computer because it came with a GPU card that was listed by Adobe as supporting GPU acceleration. Any ideas? Thank you.

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Beste Antwort von Dave and Bodie

Problem solved! GPU acceleration was not supported on first launch, but after I entered serial number and relaunched the application, I am good to go. Thank you.

1 Antwort

Dave and Bodie
Dave and BodieAutorAntwort
Participant
January 21, 2022

Problem solved! GPU acceleration was not supported on first launch, but after I entered serial number and relaunched the application, I am good to go. Thank you.

John T Smith
Community Expert
Community Expert
January 21, 2022

That is correct... see https://helpx.adobe.com/premiere-elements/using/gpu-acceleration.html

 

Where it says "GPU acceleration feature is not supported in the trial version of the application" so entering your serial number made the program activate

Participating Frequently
April 16, 2022

Ok, I had the same thing. However, I went and purchased a license, entered it, rebooted the computer, and teh software is now fully activated. 

Under settings it correctly identifies my GPU and is set to use it for rendering/exporting. 

However, when I actually export a timeline to video, i still doesn't actually use up GPU (looking in task manager) but uses up 90% CPU usage.

Any help with that?

I'm also using Premiere Elements 2022.

 

Device name XXXXXX
Processor 11th Gen Intel(R) Core(TM) i5-11600K @ 3.90GHz 3.91 GHz
Installed RAM 16.0 GB (15.9 GB usable)
Device ID 736141C0-BF46-470D-8AF6-AC5929C78B16
Product ID 00330-71467-17236-AAOEM
System type 64-bit operating system, x64-based processor

GPU: Nvidia RTX 3070 TI