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EnglishTrevor
Participant
November 26, 2025
Question

I have just signed up for Premiere Pro and now all my Elements programmes show Error Code 11

  • November 26, 2025
  • 1 reply
  • 368 views

My Premiere Elements, ELements Organiser and Photoshop 2022 were working fine. I have just signed up to Premiere Pro and now they have all stopped working and showing an Error Code 11. Have tried uninstalling and reinstalling and cannot even don this now as Error Code 11.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
November 26, 2025

start here, https://helpx.adobe.com/download-install/apps/troubleshoot/error-codes-1-99/ags_error11.html

E
EnglishTrevorAuthor
Participant
November 26, 2025

Hi Kglad, Have tried this and did not get the 3rd Part - Access or Deny prompt when I launched Crative Cloud Desk top.

kglad
Community Expert
kgladCommunity Expert
Community Expert
November 26, 2025

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

 

restart your computer and retry.

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