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P
provlima
Inspiring
December 18, 2020
Answered

I purchased photoshop and premiere elements 2021 (download) in November but now cannot use premiere

  • December 18, 2020
  • 2 replies
  • 618 views

Am now being asked to input my serial number to log into premiere elements but the serial number is not accepted. How can I fix this problem?

This topic has been closed for replies.
Correct answer provlima

Thanks for your quick response...problem solved I was missing a digit!

2 replies

J
J.B.32095988uufx
Participant
September 5, 2023

i paid for it and my computer got erased now am trying to get it back

 

 

S
Steve Grisetti
Legend
September 6, 2023

Get what back? The download? Your program serial number? Which version of the program?

J
J.B.32095988uufx
Participant
September 6, 2023
get the download
S
Steve Grisetti
Legend
December 18, 2020

Are you saying that it wasn't previously installed. You're only now installing it for the first time?

 

Where did you get the serial numbers from? Are you using the 1057 serial number for Photoshop Elements and the 1143 serial number for Premiere Elements?

 

Also, what operating system are you using?

P
provlimaAuthorCorrect answer
Inspiring
December 18, 2020

Thanks for your quick response...problem solved I was missing a digit!

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