Inspiring

解決済み

I purchased photoshop and premiere elements 2021 (download) in November but now cannot use premiere

Forum|Forum|5 years ago
December 18, 2020
返信数 6.
641 ビュー

Am now being asked to input my serial number to log into premiere elements but the serial number is not accepted. How can I fix this problem?

Error or problem

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解決に役立った回答 provlima

Thanks for your quick response...problem solved I was missing a digit!

J.B.32095988uufx

Participant

i paid for it and my computer got erased now am trying to get it back

Legend

Get what back? The download? Your program serial number? Which version of the program?

J.B.32095988uufx

Participant

get the download

Legend

Are you saying that it wasn't previously installed. You're only now installing it for the first time?

Where did you get the serial numbers from? Are you using the 1057 serial number for Photoshop Elements and the 1143 serial number for Premiere Elements?

Also, what operating system are you using?

provlima作成者解決！

Inspiring

Thanks for your quick response...problem solved I was missing a digit!