Inspiring

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I purchased photoshop and premiere elements 2021 (download) in November but now cannot use premiere

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Am now being asked to input my serial number to log into premiere elements but the serial number is not accepted. How can I fix this problem?

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provlimaCorrect answer

Inspiring

Thanks for your quick response...problem solved I was missing a digit!

J.B.32095988uufx

Participant

i paid for it and my computer got erased now am trying to get it back

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Legend

Get what back? The download? Your program serial number? Which version of the program?

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J.B.32095988uufx

Participant

get the download

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Legend

Are you saying that it wasn't previously installed. You're only now installing it for the first time?

Where did you get the serial numbers from? Are you using the 1057 serial number for Photoshop Elements and the 1143 serial number for Premiere Elements?

Also, what operating system are you using?

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provlimaAuthorCorrect answer

Inspiring

Thanks for your quick response...problem solved I was missing a digit!

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