I use PE14 and when I drop videos in the sound no longer plays

Forum|Forum|1 year ago
September 23, 2024
2 replies
151 views

I use PE14 and when I drop videos in the sound no longer plays. I know my sound is working when I play youtube, but when I drop an MP4 into my Premier Elements I get no sound now. Is it because I have an old version?

Audio

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Peru Bob

Community Expert

Check the Audio Hardware Preferences. Default Audio Input should be set to No Input.

John T Smith

Community Expert

Mac or Windows and exactly which version of the operating system?

What has changed since the sound last worked?

If Windows, have you allowed the system to do an update?

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