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Participant
December 14, 2019
Question

I used the Shure MV88 on my iPhone with your software and Adobe Premiere Elements 2019 can't read th

  • December 14, 2019
  • 3 replies
  • 231 views

I used the Shure MV88 on my iPhone with your software and Adobe Premiere Elements 2019 can't read the file says "the required codec was not installed" 

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3 replies

Community Expert
December 15, 2019

People here like to help.  But, you have to give up some detail about what and how you are trying to do what you want to do.

Community Expert
December 14, 2019

For audio and video or just audio?  (Note that it is not "our" software.  Users only here.  We have fun trying to help people!)

Participant
December 15, 2019
I just will not open in Adobe Premier Elements 2019 but will in Camtasia
just the audio is out of sync with the video.

--
Be well,
Martin Brossman
Ann Bens
Community Expert
Community Expert
December 14, 2019

If its H.265 then it is not supported in 2019. You need 2020.

Convert with HandBrake to make it editable in 2019.