Import HEVC Video files

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Hello, I'm trying to import a GoPro video into Premiere Elements 2027 (HEVC, bit rate 119 Mb/s, width 3,840 pixels, height 2,160 pixels, 16:9, frame rate mode: Constant, frame rate 119.880 (120,000/1,001) FPS, bit depth 10 bits, GoPro H.265 encoder). The import isn't working. I was told to install the Windows HEVC driver for $0.99, which I did. I deleted the contents of the %appdata%\Adobe\Common directory and restarted my computer (Microsoft Windows 11). None of that helped. Does anyone have any other suggestions?

John T Smith

Community Expert

I don’t use that camera or hevc so I didn’t save any discussion links, but I **dimly** remember a past discussion saying that 120fps won’t edit but 60fps (or maybe 30fps) will edit… so test recording at those frame rates to see if the video will edit

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Delightful_dynamism6ecbAuthor

Participant

I use a GoPro Hero 13. The camera can't be fully switched to the old H.264 codec (AVC). The camera is designed for the modern HEVC codec (H.265). I don't understand why Adobe doesn't support this modern codec without any issues.

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John T Smith

Community Expert

HEVC creates ‘small’ video files, with the risk of not being able to edit well (or not at all)

Go into your camera settings and change the format to H.264 and do a test

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Delightful_dynamism6ecbAuthor

Participant

Thanks, that's really frustrating. If I'd known that earlier, I would have chosen a different software program. :-(

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John T Smith

Community Expert

use https://handbrake.fr/ open source transcoder/converter to convert to h.264
Handbrake tutorial https://www.youtube.com/watch?v=xlvxgVREX-Y&t=34s

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