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Participant
September 29, 2023
Question

Importing Photos

  • September 29, 2023
  • 2 replies
  • 99 views

I have a iPhone 14 Plus and I can't import photos to Premier Elements.  My XS iphone had no problem.

This topic has been closed for replies.

2 replies

Community Expert
September 29, 2023

I've never had an iPhone.  I've read that the Apple HEIF format may need an addition to Windows.  

 

https://helpx.adobe.com/premiere-elements/using/hevc-decoding-on-windows.html

 

 

Ann Bens
Community Expert
Community Expert
September 29, 2023

Put your photos on a local disk, then import.