Skip to main content
Participant
May 14, 2018
Answered

Incompatible Display Driver

  • May 14, 2018
  • 1 reply
  • 622 views

This is what I see whenever I open the program.
I've had Premiere Elements 10 for quite a while.
This is a recent development.
Is there a fix for this?

Laptop says the display drivers are up to date

    This topic has been closed for replies.
    Correct answer Steve Grisetti

    You're saying you're still using version 10? That's relevant.

    That said, go to the Intel site and get the latest driver for your graphics system.

    Identify Your Intel® Graphics Controller

    Then remove the BadDriver.txt file from your Program Files. Where this file is located depends on your operating system and if you have other versions of the program running on your machine, which you haven't said.

    On Windows 10 64-bit, you will need to Show Hidden Files and then go to C/ProgramData/Adobe/Premiere Elements/10.0.

    Then re-launch the program.

    1 reply

    Steve GrisettiCorrect answer
    Legend
    May 14, 2018

    You're saying you're still using version 10? That's relevant.

    That said, go to the Intel site and get the latest driver for your graphics system.

    Identify Your Intel® Graphics Controller

    Then remove the BadDriver.txt file from your Program Files. Where this file is located depends on your operating system and if you have other versions of the program running on your machine, which you haven't said.

    On Windows 10 64-bit, you will need to Show Hidden Files and then go to C/ProgramData/Adobe/Premiere Elements/10.0.

    Then re-launch the program.

    Participant
    May 18, 2018

    Thanks. I think I got the driver updated.
    I opened the program and I did not get that message this time.

    This solution is accurate and true