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MrArk71
Participating Frequently
February 23, 2020
Question

Installation error

  • February 23, 2020
  • 2 replies
  • 238 views

PE 18

For some reason I am now getting this installation error but the link to see the error summary does not lead to anywhere ?

 

This topic has been closed for replies.

2 replies

Community Expert
February 24, 2020

Try "Online Support" in the Help menu.  It will take you to a web page.  In the lower right corner is a "chat" icon that will start a session with an Adobe tech that can trouble shoot installation errors.  If necessary, they can operate your computer remotely.   

Peru Bob
Community Expert
Community Expert
February 23, 2020

Does your computer meet the minimum specs?

https://www.adobe.com/products/premiere-elements/tech-specs.html

MrArk71
MrArk71Author
Participating Frequently
February 24, 2020

Yes I have a gaming pc beyond the required specs