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July 23, 2017
Question

Installation fail Premiere Elements 15 on MacOS 10.12.5

  • July 23, 2017
  • 1 reply
  • 305 views

Hi

I downloaded (and paid) the latest Premiere Elements version (15) recently and tried to install the app. Doesn't work. I am getting an Error Message saying "Installation fehlgeschlagen" - yep, I am German - but on hint whatsoever to why that failure occurs - and no hint on how to get my money back.

Anyone had the same issue? Anyone around with a solution?

Cheers

Jens

This topic has been closed for replies.

1 reply

Legend
July 23, 2017

This is a user to user forum.

I recommend you contact Adobe Customer Support via Chat. They will be able to help you troubleshoot your problem.

Customer Care

October 31, 2017

You mean the Chat, that is never available when I have some spare time? That chat? You must be kidding!