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lillyw29655545
Participating Frequently
June 20, 2020
Question

installation premiere elements 2020 fehlercode 1

  • June 20, 2020
  • 2 replies
  • 397 views

ich habe gerade versucht die gekaufte DVD premiere elements 2020 zu installieren (OS Catalina). Die DVD startet, eine Anmeldung mit der Adobe ID ist möglich, jedoch erhalte ich kurz darauf die Meldung Installationsfehler Fehlercode 1. (Core-Komponenten konnten nicht installiert/aktualisiert werden)

 

Auf meinem Mac ist auch noch Premiere Elements 11 installiert - ich möchte die Version PE11 jedoch nicht deinstallieren, da ich fürchte, daß meine gesamten Dateien aus diesem Programm (organizer) weg sind, die brauche ich aber noch zum Bearbeiten.

 

Bitte dringend um Hilfe 

 

    This topic has been closed for replies.

    2 replies

    B
    Community Expert
    Bill SpragueCommunity Expert
    Community Expert
    June 20, 2020

    Sorry I can't repond in your language!

     

    All versions of Premiere Elements run independently.  They do not interfere with each other. 

     

    The main thing you buy is the serial number for the user license.  If we assume your disc is faulty, you can download the installation file.  Can you use this link from your country?  https://helpx.adobe.com/download-install/kb/premiere-elements-downloads.html?promoid=D4P81Y6G&mv=other

     

    If that does not work, find a link to the "free trial" version.  It is exactly the same.  It will give you a place to enter the serial number that came with your DVD.

    L
    lillyw29655545Author
    Participating Frequently
    June 21, 2020
    Thank you so much, the trial version works. I’m downloading now. 👍👍👍

    Von meinem iPhone gesendet
    Just Shoot Me
    Just Shoot Me
    Legend
    June 20, 2020

    I moved your post over from the poorly named Community Help forum, which is for getting help using this forum system, to a better forum.

    L
    lillyw29655545Author
    Participating Frequently
    June 20, 2020

    In welches Forum? Wer wird antworten?  Sind Sie kein Community Experte ?

    Just Shoot Me
    Just Shoot Me
    Legend
    June 20, 2020

    I am a Adobe Community Professional and a Moderator. That is how I was able to move your post from the Coimmunity Help forum, which is for asking question on using this forum system, to the proper forum for the program you are having a problem with. But know nothing about Premiere Elements.

    I am not an Adobe Employee. I'm just another user of Adobe software like you are and 99% of all others that come to this forum system.

     

    The ACPs and other Adobe users that do know about this program will see your post and possibly have a solution for you now that it is in the correct forum.

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