Skip to main content
Dsk.Kaiser
Participant
January 14, 2020
Answered

Is Adobecare@oxxlook.com a official support mail?

On 09.12.2019 i postet my problem - "Premiere Elements 2020 - Weiche Blende" which is still unsolved.

I get an personal massage in the forum that i should contact "Adobecare@oxxlook.com".

In the last mail from the 06.01.20 they asked my about my serial number - after that the mail didnt reply...

This topic is closed to new replies. Start a new post to keep the conversation going.
John T Smith
John T SmithCorrect answer
Community Expert
January 14, 2020

That is a scammer trying to steal your information, so I hope you didn't provide your serial number

https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730

 

Post their Adobe ID in https://community.adobe.com/t5/community-feedback/bd-p/Community-Feedback?page=1&sort=latest_replies&filter=all

View reply

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
January 14, 2020

That is a scammer trying to steal your information, so I hope you didn't provide your serial number

https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730

 

Post their Adobe ID in https://community.adobe.com/t5/community-feedback/bd-p/Community-Feedback?page=1&sort=latest_replies&filter=all

Translate
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices