ISO Disc Image is not in output folder

Question

I'm using Adobe Premiere Elements 2018. I'm attempting to create an ISO disc image. I've tried creating it in the default location and a few custom locations. However, when I select "Open folder" after burning - the folder does not contain an ISO disc image or any files at all. A search of my computer reveals I have no files with the input name of the ISO disc image. I'm using a Macbook Pro. I can export the movie as an mp4 without issues.

Adobe spends a while encoding the DVD menu and Assets, then has a menu bar for burning the ISO disc image. But this doesn't result in anything being saved. When I try to re-export without restarting the program, it takes a couple seconds before telling me it's exported. But again, there are no files in the export folder or on my computer at all with the name.

What is going wrong with creating ISO disc images? Is this still an option, or was it removed like burning directly to DVDs?

thomash80101011 · Accepted Answer

Thanks, Steve. Unfortunately, this option is not available to me for Adobe 2018

According to Adobe support, the issue is that Adobe Premiere Elements 2018 is not intended to work with OS Big Sur. I should have not updated my operating system if I wanted to continue using this product. The solution provided by customer support is to purchase Adobe Premiere Elements 2021.

I would consider this problem as "solved" as it is going to get.

Steve Grisetti · Answer

Go to the program's preferences (which are under the Edit menu on a PC). On the General page, uncheck the option to use GPU accelerated effects, etc. Save this preference and try again to save your ISO to a folder on your hard drive that does not contain any other files.

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