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nervesalad
nervesalad
Participant
May 11, 2020
Question

Issues with seeing video feed during live capture.

  • May 11, 2020
  • 3 replies
  • 1029 views

I'm using Premiere Elements 2020. I am pretty sure my internal webcam camera settings are fine. When I go to capture a live video, all I see is a black screen in the Capture panel. The actual video itself comes out fine, I just can't see it when it'se being recorded. Should I use an external webcam, or is there some obvious solution I have not stumbled over yet?

In the top left, it says "No Device Control." ...

I've gone through and messed with my webcam settings a few times, and nothing's changed.

What's the deal? What am I doing wrong?

This topic has been closed for replies.

3 replies

K
Kirk5E86
Participant
December 27, 2020

I am having the same issue with a USB webcam as well as the built in laprtop cam. Both work fine in OBS.  Is this a software design flaw or setting?

    A
    Annie5E95
    Participant
    December 14, 2020

    I'm having the same issue! It happens both when I'm using the integrated camera AND when I'm using the external HuddleCam. I can capture video and it looks fine afterward but I cannot see an image while I'm recording. I'm using a Lenovo ThinkPad.

      S
      Steve Grisetti
      Legend
      May 11, 2020

      What connection are you using to capture your web cam? Which Add Media option did you choose?

      We're also assuming you're using Windows 10.

      A
      Anonymous
      August 24, 2020

      I am having the same issue on Win10.

      A
      Adobe Employee
      AnubhavJain
      Adobe Employee
      August 25, 2020

      Hi,

       

      Are you also facing with other apps while accessing Webcam? Also, please try the below steps to make sure you are using the right settings to access the webcam (assuming you are facing the issue on WIN 10):

      1. Click the Search icon on the taskbar.
      2. Type “Settings” (no quotes), then hit Enter.
      3. Select Privacy.
      4. Go to the left bar menu, then click Camera.
      5. Toggle the switch for ‘Allow apps to access your camera’

       

      If this doesn't work, please share the machine specs with us to better understand the issue.

       

      Regards,

      Anubhav

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