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SwissFall
SwissFall
Participating Frequently
March 3, 2021
Question

Large project / Premiere Elements crashes / low-level exceptions

  • March 3, 2021
  • 1 reply
  • 721 views

Project facts:
- 150 MP4 video clips from GoPro, mobilephone and Sony Photocam (Total 71 GB)

- 300 JPG photos (Total 560 MB)

- 450 video transitions

- 150 audio transitions

- 40 titles

- length approx 55 minutes

 

System: Win10 PC with 64GB RAM / 3 HDD / Nvidia GTX2080 Ti (basically a video editing beast)

 

Problem: Until approx. a length of approx 50 mins everything was ok. Then first instabilities occured and now PE crashes when I try to work. Memory consumption goes up to 55GB. Various low-level exception messages caused by some videofilter (that I did not apply in that project).

 

Steps taken to analyse:

- googled ... no result 😉

- upgraded Win10 / Nvidia drivers ... no result

- reinstalled PE 17... no result

- upgraded to PE 19 ... no result 

- imported to test version Premiere Pro ... that crashes as well (caused by the same videofilters mentioned in the low-level exceptions)

- removed all video/audio-transitions ... no result

- checked EVERY clip/photo for a videofilter/-effect ... nothing

- deleted ALL clips/photos except the very first ... no result (still uses > 30GB of memory for that 1 clip!)

 - had epic chats with various Adobe support ... no result

 

Any ideas?

This topic has been closed for replies.

1 reply

S
Steve Grisetti
Legend
March 3, 2021

Without more complete specs on your video footage it's hard to say. But at first pass I'd say the problem is your GoPro footage. Some GoPro footage can be pretty challenging to work with and, when you combine several types of footage and none match your project settings, you choke the program. 

 

On the other hand, you might save yourself some grief if you work on this larger project in much smaller segments, as I show you here.

 

    SwissFall
    SwissFallAuthor
    Participating Frequently
    March 3, 2021

    Hi Steve, thanks for the input. I was first considering to cut e.g. 1 project per tour day. However, now that the whole project seams for be "fubar" I lack that way back, since shortening now back to daily cuts seams to be impossible. I even tried deleting everything but 1 single clip and the project still inherits all the things, that Adobe PE now has messed up. Therefore, I would still like to find a way out of this, to avoid starting from scatch. But the next project for sure will be done in shorter subprojects 🙂

      S
      Steve Grisetti
      Legend
      March 4, 2021

      I am 95% sure the issue is your GoPro footage. At its default setting, it's caused problems for a lot of people on these forums. To know for sure we'd have to study the full specs for the video. Although I have no idea what the specs are for Sony Photocam video, so that could be contributing also.

       

      To see the full specs, open your video in the free download MediaInfo. In MediaInfo, set View to Text and then copy the text of its report and paste it to this forum.

       

      Do this at the very least for the GoPro footage. The Photocam footage might also be worth looking at. 

       

      Your phone footage is likely okay -- but it depends on which phone and what the specs of the footage are. Video from a new iPhone is very different from footage from a Samsung, which could be quite different from footage from a more typical Android.

       

      As you can see, there is no simple issue here with no simple patch. You've got a whole bunch of possible problems -- or possibly a lot of little issues that add up when combined in a 50 minute project.

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