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courageous_practiceB82A
Participant
October 10, 2021
Question

Login in requirement unnecessary for purchased software. Please STOP

  • October 10, 2021
  • 1 reply
  • 159 views

Is there any justification for having to login to use software I have purchased and registered more than a year ago?  It took 20 minutes to "login"  I just what to use the software I purchased.  My premiere was unusable because of a poorly written update script.  Adobe's solution was to have some one remote into my computer???

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1 reply

KR Seals
Community Expert
Community Expert
October 10, 2021

Please check the following list of things the group needs to help you out. These forums are manned by other users like you. You are not talking directly to Adobe with your post.

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.