Lost sound on all my projects after using Clip-Mate

Question

I am using Premiere Elements 15 and have just installed the latest update.

Today I tried using ClipMate as recommended to join together two projects. I finally got it to work, but then noticed that the resulting project had no sound. I cannot remember if the sound was there when I first opened the projects (i.e. could it be something to do with the update?)

I saved and closed the project and restarted Elements and now NO projects have any sound, even those that I have not used Clipmate on. I have tried closing Clipmate but that has no effect. HELP! I do not want to lose every project I have ever done!

Bill Sprague · Accepted Answer

After years of reliable use of several Premier Elements versions I had a surprise audio issue. It seems that after one of the automated Windows 10 updates, something was effected in my copy of Premiere Elements. Read this topic: https://forums.adobe.com/thread/2315440 It will explain some things you can check and do.

FWIW, use of Clipmate will have unknown issues. Its use not encouraged, even acknowledged, by anyone at Adobe.

parky123 · Answer

To add an update, even new projects have no sound, so Elements is basically useless now!

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