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March 31, 2017
Question

"Media Offline"??

  • March 31, 2017
  • 1 reply
  • 506 views

Hi,

So I created four different video clips on Premiere Elements 14, exported them as MP4 Video files, then placed them into my timeline so that I could link them all together.

However, I have been having issues. My MP4 clips have no images and, instead, come up as "Media Offline"!

First what does this mean?

And secondly, how do I fix this problem?

Help is always appreciated!

Thanks.

    This topic has been closed for replies.

    1 reply

    Community Expert
    March 31, 2017

    Usually that means you moved or erased the files from where Premier Elements thought they were.

    Known Participant
    September 12, 2017

    I am having this same problem. So how do I find the location file? I already tried to restore everything even from the Recycle bin.