Menu marker thumbnail timecode text missing

Forum|Forum|6 years ago
November 5, 2019
2 replies
306 views

Using Premiere Elements and trying to change the thumbnail offset but the timecode is missing. I did hover over this area and it does let me change the thumbnail. Guessing this is a bug.

Error or problem

This topic has been closed for replies.

Ann Bens

Community Expert

Yeah its gone.

S

Steve Grisetti

Legend

You don't say what operating system you're working with, which version of the program you have or what format of video you're editing, but my guess is that the video isn't compatible with this version of the program. Possibly and HEVC or H.265 video.

jcannonsrAuthor

Participant

Windows 10, Premiere elements 2020 with updates. Tried different videos from different sources. This video was from an iphone. The scrub arrows show up and work just not the timecode text (ie 00:00:00)

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded