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Participant
January 12, 2025
Question

Missing redemption code for elelents photoshop and premiere

  • January 12, 2025
  • 1 reply
  • 287 views

The redempition code for Photoshop Elements and Premiere Elements, was never delivered for invoice sent  to me on 21-OKT-2024. Or I can't find it. The products are listed in my personal account, but are not usable without the code!

1 reply

Legend
January 12, 2025

Have you contacted Adobe Customer Care via chat?

https://helpx.adobe.com/contact.html?rghtup=autoOpen

erik_8317Author
Participant
January 12, 2025

Thank you, Steve. I have just made my third attempt. I try again tomorrow.

Community Expert
January 12, 2025

If you have not tried it already, type in "Agent".  You may get quicker response.