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Participant
January 12, 2025
Question

Missing redemption code for elelents photoshop and premiere

The redempition code for Photoshop Elements and Premiere Elements, was never delivered for invoice sent  to me on 21-OKT-2024. Or I can't find it. The products are listed in my personal account, but are not usable without the code!

4 replies

Legend
January 12, 2025

Have you contacted Adobe Customer Care via chat?

https://helpx.adobe.com/contact.html?rghtup=autoOpen

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erik_8317Author
Participant
January 12, 2025

Thank you, Steve. I have just made my third attempt. I try again tomorrow.

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Community Expert
January 12, 2025

If you have not tried it already, type in "Agent".  You may get quicker response.  

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