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derekc79261870
Participant
September 30, 2018
Question

Mr Charlie Charlesworth

  • September 30, 2018
  • 1 reply
  • 271 views

A couple of months ago I made comments about having problems processing 4k footage blaming everything on Adobe. I cannot find where that comment is now but I would like to say that it was nothing to do with Adobe. I had upgraded my PC for processing 4K from my Sony AX53 and it turned out to be some Memory problem with my new software. I can now happily produce a good 4K video with my Adobe premiere Elemts 12 so sorry for the bad press.

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    1 reply

    Legend
    October 2, 2018

    Good news, Charlie. Thanks for reporting your success.

    The reason you couldn't find your old post is that you posted it to the Creative Cloud forum rather than Premiere Elements forum. Here it is, if you're interested.

    CC 2018 constantly crashing Windows 10