my sound disappears

Forum|Forum|5 years ago
May 31, 2020
2 replies
1019 views

When I use Premiere Elements 2019, my sound disappears after editing a bit in my assignment.
Eg. I saved a simple task - it went fine, then I also wanted to save a 4K version - there was no sound on.
At the same time, the sound also disappeared from the imported clips.

Does anyone have any idea what path I should go to make it play again?

Error or problem

This topic has been closed for replies.

Correct answer Keld-N

I suppose it couldn't hurt.

From what you've told us, there is no reason Premiere Elements shouldn't be able to read these PCM audio files.

Reinstall the program - and now it works 😉

Thanks for the support !

B

Bill Sprague

Community Expert

You wrote that " a simple task - went fine" and then the 4K version had no sound. Based on the Mediainfo you provided, it may be that there is something in your project settings and output settings that are not in sync. What are the project settings and how did you set them? How are you creating the output settings?

K

Keld-NAuthor

Inspiring

Here is two screendumps

S

Steve Grisetti

Legend

When you first add one of your MOV clips to the timeline, before you add any effects to it, do you see a yellow orange "render" line along the top of the timeline? You ideally should not.