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Participant
December 23, 2024
Question

My video turns red and the pictures disappear.

  • December 23, 2024
  • 2 replies
  • 274 views

When I make a video about 1 hour and 15 min and save it, there are only red "pictures" when I pick it up again. All of them are the same, but it can happen that a few appear as they should be. I have 735 GB of free space. have tried to shorten the video without help.

2 replies

Peru Bob
Community Expert
Community Expert
December 23, 2024

Is your media on a drive that doesn't have a fixed drive letter?

Participant
December 30, 2024

Files on SD card gets the letter G when Insert in PC 

Peru Bob
Community Expert
Community Expert
February 5, 2025

Copy the files to an internal drive.

Then import to Premiere Elements from the internal drive.

Ann Bens
Community Expert
Community Expert
December 23, 2024

Please post Elements version, comp specs and OS.

As in completely red or red with text?

Former means, video is not properly decoded.

Latter means your files are off-line.

 

 

 

Participant
February 5, 2025

Have the same problem. Using APE 12,  problem appears on several projects, sometimes a few shots, sometimes the whole project.

Sometimes I can get it back, sometimes it is lost. Why does this happen.