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Dsky3
Dsky3
Participating Frequently
September 30, 2019
Question

Need Help: Premiere Elements Recognizing .mp4 Videos From GoPro as Audio Only?

  • September 30, 2019
  • 5 replies
  • 770 views

Hi all - I've been importing GoPro video for the last couple years without an issue, but suddenly the .mp4s I'm trying to grab from my Hero 7 are only recognized as audio files after importing into Premiere? I've imported them both from the card itself, and from my hard drive through the add file method. I know there are some known bugs between GoPro and Premiere, however does anyone have a fix for this, or a good file converter suggestion? 

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    5 replies

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    October 1, 2019

     

    Make sure the framerate is the same as your source and set to constant framerate.

      B
      Community Expert
      Bill SpragueCommunity Expert
      Community Expert
      September 30, 2019

      Yes, H.264/MP4 seems to be the most universal and current standard with everything.

      Ann Bens
      Community Expert
      Ann BensCommunity Expert
      Community Expert
      September 30, 2019

      Yeah, H.265. Elements on Windows does not support the codec (yet). Mac does.

      So it is off to HandBrake 

        Dsky3
        Dsky3Author
        Participating Frequently
        September 30, 2019
        Thanks - silly question but which codec should I ask HandBrake to convert it to?
        Dsky3
        Dsky3Author
        Participating Frequently
        September 30, 2019
        Just answered my own question. h.264 seems to work just fine.
        S
        Steve Grisetti
        Legend
        September 30, 2019

        Also much depends on which version of the program you're using on what operating system. Some file codecs are supported in newer versions and not in others.

         

        Per Bill, please open your MP4 in the free download MediaInfo. In MediaInfo, set View to Text and copy the report and paste it to this forum.

         

        And PLEASE also include the version of the program you're using on what operating system.

          Dsky3
          Dsky3Author
          Participating Frequently
          September 30, 2019

          Appreciate the suggestion. I'm on Windows 10, 64 bit, using Premiere Elements 2018 ver 16.0 (20170902.daily.1297587).

          Here's the log from the mediainfo scan: 

          General
          Complete name : E:\DCIM\100GOPRO\GXAL3320.MP4
          Format : MPEG-4
          Format profile : Base Media / Version 1
          Codec ID : mp41 (mp41)
          File size : 263 MiB
          Duration : 48 s 853 ms
          Overall bit rate : 45.1 Mb/s
          Encoded date : UTC 2016-01-27 23:32:22
          Tagged date : UTC 2016-01-27 23:32:22

          Video
          ID : 1
          Format : HEVC
          Format/Info : High Efficiency Video Coding
          Format profile : Main@L5.1@Main
          Codec ID : hvc1
          Codec ID/Info : High Efficiency Video Coding
          Duration : 48 s 832 ms
          Bit rate : 44.9 Mb/s
          Width : 1 920 pixels
          Height : 1 440 pixels
          Display aspect ratio : 4:3
          Frame rate mode : Constant
          Frame rate : 59.940 (60000/1001) FPS
          Color space : YUV
          Chroma subsampling : 4:2:0
          Bit depth : 8 bits
          Bits/(Pixel*Frame) : 0.271
          Stream size : 261 MiB (99%)
          Title : GoPro H.265
          Language : English
          Encoded date : UTC 2016-01-27 23:32:22
          Tagged date : UTC 2016-01-27 23:32:22
          Color range : Full
          Color primaries : BT.709
          Transfer characteristics : BT.709
          Matrix coefficients : BT.709
          Codec configuration box : hvcC

          Audio
          ID : 2
          Format : AAC LC
          Format/Info : Advanced Audio Codec Low Complexity
          Codec ID : mp4a-40-2
          Duration : 48 s 853 ms
          Bit rate mode : Constant
          Bit rate : 192 kb/s
          Nominal bit rate : 48.0 kb/s
          Channel(s) : 2 channels
          Channel layout : L R
          Sampling rate : 48.0 kHz
          Frame rate : 46.875 FPS (1024 SPF)
          Compression mode : Lossy
          Stream size : 1.10 MiB (0%)
          Title : GoPro AAC
          Language : English
          Encoded date : UTC 2016-01-27 23:32:22
          Tagged date : UTC 2016-01-27 23:32:22

          Other #1
          ID : 3
          Type : Time code
          Format : QuickTime TC
          Duration : 48 s 832 ms
          Bit rate mode : Constant
          Frame rate : 59.940 (60000/1001) FPS
          Time code of first frame : 03:42:49:54
          Time code, striped : Yes
          Title : GoPro TCD
          Language : English
          Encoded date : UTC 2016-01-27 23:32:22
          Tagged date : UTC 2016-01-27 23:32:22

          Other #2
          Type : meta
          Duration : 48 s 48 ms
          Bit rate mode : Variable

          Other #3
          Type : meta
          Bit rate mode : Variable
          mdhd_Duration : 48832

           

          B
          Community Expert
          Bill SpragueCommunity Expert
          Community Expert
          September 30, 2019

          A very good and free file converter is Handbrake.  

          Could your go Pro be shooting H.265 footage?  Better answers might come if you cut and paste the file contents using the MediaInfo program.  

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