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Participant
March 10, 2024
Question

Need Help with GPU NVIDIA GeForce RTX 4050 - not recognised

  • March 10, 2024
  • 1 reply
  • 1373 views

Hi everyone,
The title says it all 😞

 

My configuration :
Asus ProDuo i9 - 32Gb Ram - GPU RTX 4050 laptop

I've tried updated drivers, set GPU parameters in windows, changed the list of authorised cards, etc.) but nothing works.

 

Premiere Element stubbornly refuses to recognise the card as compatible (whereas Photoshop Element does!).

 

Does anyone have any ideas?

Below is the list of the different ways of writing the card name in the allowlisted_cards file that I've tried. But it's no use:

Thank you very much for your help!

 

#GeForce RTX 4050 Laptop GPU/PCIe/SSE2#
#NVIDIA GeForce RTX 4050 Laptop GPU/PCIe/SSE2#
NVIDIA Corporation#NVIDIA GeForce RTX 4050 Laptop GPU/PCIe/SSE2#
NVIDIA#GeForce RTX 4050 Laptop GPU#
NVIDIA#NVIDIA GeForce RTX 4050 Laptop-GPU/PCIe/SSE2#
NVIDIA# NVIDIA GeForce RTX 4050 Laptop-GPU/PCIe/SSE2#
NVIDIA#NVIDIA GeForce RTX 4050 Laptop GPU/PCIe/SSE2#
NVIDIA# NVIDIA GeForce RTX 4050 Laptop GPU/PCIe/SSE2#
NVIDIA#NVIDIA GeForce RTX 4050 Laptop-GPU#
NVIDIA# NVIDIA GeForce RTX 4050 Laptop-GPU#
NVIDIA#NVIDIA GeForce RTX 4050 LaptopGPU#
NVIDIA# NVIDIA GeForce RTX 4050 LaptopGPU#
NVIDIA#GeForce RTX 4050 Laptop-GPU/PCIe/SSE2#
#NVIDIA GeForce RTX 4050 Laptop-GPU/PCIe/SSE2#
#NVIDIA GeForce RTX 4050 Laptop GPU#
# NVIDIA GeForce RTX 4050 Laptop GPU#
# NVIDIA GeForce RTX 4050 Laptop GPU/PCIe/SSE2#
#NVIDIA GeForce RTX 4050 Laptop GPU/PCIe/SSE2#4.6.0 NVIDIA 551.61#4.60 NVIDIA#
NVIDIA Corporation#NVIDIA GeForce RTX 4050 Laptop GPU/PCIe/SSE2#4.6.0 NVIDIA 551.61#4.60 NVIDIA#

 

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1 reply

ScimationAuthor
Participant
March 10, 2024

To be clear: Premiere Element 2024

Ann Bens
Community Expert
Community Expert
March 10, 2024

2024 does not have an allow list anymore.

Premiere Pro has issues with the current (551.61) studio driver.

You are running the same driver, might want to roll back a version.

See how that goes.

If not contact support.

 

ScimationAuthor
Participant
March 11, 2024

Thank you so much Ann for your message.

 

It's strange about the list, because it's in a file and in the same place as in previous versions.

 

Ok to check which Studio driver I'm using and if indeed it's 551.61.

If so, I'll try to replace it with an earlier version, if I can find it 🙂

 

Many thanks