New GoPro Hero 11 - Videos cannot be displayed in Adobe Premiere Elements 2020

Forum|Forum|3 years ago
December 12, 2022
1 reply
425 views

I have the new Hero 11 GoPro and big problems with the videos in Premiere Elements 2020. The old Hero 8 ist fine.
I recorded with 60 fps and 2,7k. The Video starts for 1 or 2 sec fine, than the lines you see in the pic below.

But: Cyberlink Powercreater can manage this video, VLC can show it, but Premiere Elements not.
What is the cause ? Anybody an idea ?
Thanks in advance.
My Desktop is a i7 with 32 GB and the Graphic Card is a 2060 with 6 GB

Error or problem

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John T Smith

Community Expert

I don't have that camera so I didn't make a note, but depending on the actual CODEC used you will be able to edit 30 fps but not 60

D

defaultn72u6vj5glkhAuthor

Participant

thank you for your answer. It was not the 60fps, but your idea brought me
to go into detail...
when I tried to set 30fps (with the 2,7k), it always jumped to 4k and
30fps. So I tried this. And it worked.
Then I tried 60fps with 4K and this worked as well.
So I think the 2,7K is the problem...
I think it will run now... thanks again.

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