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sumoran
Participant
December 24, 2021
Question

New installation of Adobe Premier Elements 2022 Windows 11 has a problem

  • December 24, 2021
  • 1 reply
  • 165 views

I have been using Adobe Premier Elements and Photoshop Elements 14 since 2016. I just purchased Adobe Premier Elements and Photoshop Elements 2022. I downloaded the 2022 Exe file, and installed the software. When I add media (*.mp4 or *.mov) or start an old *.prel file in Premier Elements 2022, the video is miscolored (strange green and purple) and the video plays with an offset (like one video is playing on top of another). I tried reinstalling; I updated my video driver; nothing works. I am using Windows 11. The video looks fine in the timeline, but not in the upper window.  There is no error message.

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1 reply

Ann Bens
Community Expert
Community Expert
December 24, 2021

Projects from previous versions can cause issues.

Best is to start with a fresh new project.

Update your graphics card driver (intel, nvidia or amd straight from the manufacturer).