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RaeaJade
Participant
March 18, 2017
Answered

No audio at all in Adobe Premiere Elements 15

  • March 18, 2017
  • 15 replies
  • 27604 views

I'm new to video editing. I've been working on a few projects that include video clips and imported music tracks. All audio has worked just fine. Then today I open one of my projects and there is no sound. I checked all of my projects and none of them have sound anymore. I tried starting a new project and imported video and music tracks--no sound at all. I checked the settings to make sure that my computer speakers were the default and they are. The volume is not muted as far as I can tell. My computer plays audio just fine outside of Adobe. This just happened all of a sudden. When I closed the project last night everything played just fine, then I open it today and there is no sound. I never changed any audio settings. Any help would be appreciated.

Thanks!

    This topic has been closed for replies.
    Correct answer wesleyi91514052

    Hi RaeaJade,

    I had the same issue and I just solved it.

    I went to settings in Premiere Elements and clicked Audio hardware. Default Input was on Microphone. I set those on 'No Input'. The default output is on 'speakers'.

    Now I have sound again.

    Good luck!

    15 replies

    B
    Bart25266367xik0
    Participant
    July 15, 2022

    This worked for me: Edit > Preferences > Media > Clean Up Cache

     

    A
    Anonymous
    April 26, 2021

    Hey, back in 2021 with the same problem- no audio at all- but none of the solutions seem to be working for me. I adjusted gain, went into Audio Hardware, etc. Elements literally JUST updated and I think that's what ruined everything. I am unsure what to do. 
    When I went into the Audio Hardware and selected my speakers the first time it said it wasn't working, which was a lie because I was listening to music elsewhere. I picked something else, backed out, came back, selected my speakers and it said the speakers were fine but still didn't play audio. It's very odd.  

    A
    Anonymous
    April 26, 2021

    Alright, new question, I'm noticing gain is defaulted to 0 no matter what aside from my speakers probably just actually being broken. Is there a way to change that?

     

    D
    Davonia5FBC
    Participant
    February 2, 2021

    huge help! thanks 

     

    B
    Community Expert
    Bill SpragueCommunity Expert
    Community Expert
    October 21, 2019

    "Here is a more precise instruction"

    Based on various posts on this forum, the choice seems to vary depending on the actual computer hardware.

    danielbacon
    danielbacon
    Participant
    October 21, 2019

    It worked for me too. Here is a more precise instruction:

    Edit - Preferences - Audio Hardware - Settings - Recording - click on Mircophone array - Device Usage - Don't use this device

    A
    Anonymous
    August 14, 2019

    My sound also suddenly disappeared from Premiere Elements 15 only. None of the above worked for me, but Edit -  Preferences -  Audio Hardware -  Settings - highlight the speakers and click configure, testing each in turn, did the trick.

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    billbrownlie
    Participant
    August 24, 2018

    Worked for me. Thanks

    B
    bt98764817
    Participant
    September 12, 2018

    I had the same problem with Elements 16 and elements 18. Swithing to "No input" solves the problem.

    BUT

    That this problem exists for such a long time surprises me!

    BUT 2

    What happens if I want to use sound from an input device?

    B
    Community Expert
    Bill SpragueCommunity Expert
    Community Expert
    September 12, 2018

    This is not a common problem.  It only happens rarely.

    It seems that the "problem" comes with the routine updates of Windows that somehow make changes in the core system.  If you want to use sound from an input device, I think you can change the settings as necessary. 

    D
    dberthia
    Participating Frequently
    July 6, 2018

    Here's what worked for me (I'm on latest Windows 10 build with RealTek HD Audio drivers):

    1. Open Preferences --> Audio Hardware
    2. Set "Default Output" to a different value
    3. Click OK
    4. Go back and reset "Default Output" to the original value
    5. Click OK

    Before I did this, I also downloaded and installed the latest RealTek drivers from here, but I don't know if it was required:

    Realtek

      B
      briankrueger
      Participant
      May 9, 2018

      Here we go again!! New windows update I have no sound on import. Has worked fine for over a year now no sound when importing clips ??

      B
      Community Expert
      Bill SpragueCommunity Expert
      Community Expert
      May 9, 2018

      On my system, the Windows update of a week ago did not disturb my audio settings in Premiere Elements.  If it did on your system, perhaps you can try to reset the audio in Premiere Elements. 

      R
      rudeecook10
      Participant
      January 6, 2018

      I have elements 15.  Same thing happened to me. None of video played sound.  Open one of your videos.  Go to Expert view.

      Right click in sound portion of timeline.  go to clip. go to gain. check off to "normalize"

      Hope that works.  It worked for me.  I think i set gain to "0" while i was working on a video so I wouldn't have to listen to the sound and I forgot to set it back.  When I came back to a new or old project, there was no sound.

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