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Participant
March 16, 2022
Answered

No Audio from Premiere Elements 2022.

  • March 16, 2022
  • 2 replies
  • 1443 views

The mixer shows the audio during play but there's no sound. The same files are audible during normal playback in 3 different players. Am I missing a setting or switch?

This topic has been closed for replies.
Correct answer jerseyjoe54

I found a related post and updated preferences which solved the issue. Sorry for the unnecessary post.

2 replies

Participant
June 6, 2022

Dear JerseyJoe54,

How were able to solve this issue? I'm having the exact same problem.

Peru Bob
Community Expert
Community Expert
June 9, 2022
 

 

  • To restore default preference settings, hold down Alt (Windows) or Option (Mac OS) while the application is starting. You can release the Alt key or Option key when the splash screen appears.
  • To restore default preference settings and plug-in cache at the same time, hold down Shift-Alt (Windows) or Shift-Option (Mac OS) while the application is starting. Release the Shift-Alt keys or Shift-Option key when the splash screen appears.


 from here:

https://helpx.adobe.com/in/premiere-elements/using/preferences.html#:~:text=To%20open%20the%20Preferences%20dialog,while%20the%20application%20is%20starting.

jerseyjoe54AuthorCorrect answer
Participant
March 16, 2022

I found a related post and updated preferences which solved the issue. Sorry for the unnecessary post.

Peru Bob
Community Expert
Community Expert
March 16, 2022
quote

Sorry for the unnecessary post.


By @jerseyjoe54

 

Don't be sorry.

Posting this here may help another user with the same issue.