No Audio from Premiere Elements 2022.

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The mixer shows the audio during play but there's no sound. The same files are audible during normal playback in 3 different players. Am I missing a setting or switch?

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J

jerseyjoe54Correct answer

Participant

I found a related post and updated preferences which solved the issue. Sorry for the unnecessary post.

R

raven2018

Participant

Dear JerseyJoe54,

How were able to solve this issue? I'm having the exact same problem.

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Peru Bob

Community Expert

To restore default preference settings, hold down Alt (Windows) or Option (Mac OS) while the application is starting. You can release the Alt key or Option key when the splash screen appears.

To restore default preference settings and plug-in cache at the same time, hold down Shift-Alt (Windows) or Shift-Option (Mac OS) while the application is starting. Release the Shift-Alt keys or Shift-Option key when the splash screen appears.

from here:

https://helpx.adobe.com/in/premiere-elements/using/preferences.html#:~:text=To%20open%20the%20Preferences%20dialog,while%20the%20application%20is%20starting.

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J

jerseyjoe54AuthorCorrect answer

Participant

I found a related post and updated preferences which solved the issue. Sorry for the unnecessary post.

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Peru Bob

Community Expert

Sorry for the unnecessary post.

By @jerseyjoe54

Don't be sorry.

Posting this here may help another user with the same issue.

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