No Audio When I Import Mp4.

Forum|Forum|5 years ago
November 5, 2020
1 reply
235 views

I just purchased Adobe Premiere Elements today. When I try to import certain MP4s I don't get any audio. The MP4 from my phone plays audio just fine. Any ideas?

Secuirty camera footage that won't import audio:

Phone video with audio that works:

This topic has been closed for replies.

S

Shane5C27Author

Participant

Looks like I may have fixed my issue. I ran the file through handbrake. I didn't see a big change but it seems to work now.

S

Steve Grisetti

Legend

Hard to say why without seeing more complete specs for your video, but I'm glad you were able to solve the problem, Shane.

Peru Bob

Community Expert

It was probably the 15 FPS?

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