No center channel audio in Elements 2020. Can't hear any talking.

Here's the info.

I guess I can probably just run the file through Handbrake and then bring that into Premiere Elements.  But if there's a way to do it without having to do that, let me know.

Thanks.

General
Complete name : C:\Temp\file.mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom (isom/iso2/avc1/mp41)
File size : 1.87 GiB
Duration : 2 h 35 min
Overall bit rate : 1 729 kb/s
Frame rate : 23.976 FPS
Movie name : file
Encoded date : 2017-07-12 22:30:56 UTC
Tagged date : 2017-07-12 22:30:56 UTC
Writing application : Lavf57.71.100
Comment : file

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings : CABAC / 4 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 4 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 2 h 35 min
Bit rate : 1 500 kb/s
Width : 1 280 pixels
Height : 720 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 (23976/1000) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.068
Stream size : 1.62 GiB (87%)
Writing library : x264 core 152 r2851M ba24899
Encoding settings : cabac=1 / ref=4 / deblock=1:-1:-1 / analyse=0x3:0x113 / me=umh / subme=9 / psy=1 / psy_rd=1.00:0.15 / mixed_ref=1 / me_range=24 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-3 / threads=32 / lookahead_threads=4 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=25 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=2pass / mbtree=1 / bitrate=1500 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / vbv_maxrate=31250 / vbv_bufsize=31250 / nal_hrd=none / filler=0 / ip_ratio=1.40 / aq=3:1.00
Encoded date : 2017-07-12 22:30:56 UTC
Tagged date : 2017-07-12 22:30:56 UTC
Codec configuration box : avcC

Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 2 h 35 min
Bit rate mode : Constant
Bit rate : 224 kb/s
Channel(s) : 6 channels
Channel layout : C L R Ls Rs LFE
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 248 MiB (13%)
Language : English
Default : Yes
Alternate group : 1
Encoded date : 2017-07-12 22:30:56 UTC
Tagged date : 2017-07-12 22:30:56 UTC