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kevinc74656
Participant
October 11, 2018
Question

No Sound

  • October 11, 2018
  • 3 replies
  • 582 views

Hello

If you are having sound problems in adobe premier elements when first downloaded then go to

EDIT>PREFERENCES>AUDIO HARDWARE

You may see that the speakers for output say (not working) in brackets.

But if you change the input microphone to be "no input" then the output sound suddenly drops the (not working) and then works!!!

You're welcome.

I caught this by total accident - and thought I would share

Have a good day!

This topic has been closed for replies.

3 replies

lorihayes
lorihayes
Participant
March 16, 2024

OMG, I've been working on this problem for hours. I have a new computer and premiere software. You are a genius....thank you so much!!!!!!!

B
Community Expert
Bill SpragueCommunity Expert
Community Expert
March 17, 2024
quote

OMG, I've been working on this problem for hours. I have a new computer and premiere software. You are a genius....thank you so much!!!!!!!


By @lorihayes

 

Thank you for reviving an old topic and saying it worked for you!

R
richardg18759910
Participant
December 11, 2018

Thank you so much for this tip!  I had the same problem and your fix worked aces.

S
Steve Grisetti
Legend
October 11, 2018

As we've noted often on this forum, these settings are often changed when you plug a USB microphone into your computer. If you're not getting sound from the program, playing with the Audio Hardware preferences will often fix it.

B
Community Expert
Bill SpragueCommunity Expert
Community Expert
October 11, 2018

I could be wrong, but on my computer I think the audio was changed with a Windows update.  I had to go to the Audio Hardware preferences to fix it. 

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