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stevedross
Inspiring
November 16, 2016
Answered

Nothing under Titles and Text tab in Premiere Elements 14

This happens occasionally on several computers at our center where

no presets show up when selecting the Titles and Text tab in Elements 14.

Your help is greatly appreciated.

Thanks

Steve

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    stevedrossCorrect answer
    Inspiring
    November 18, 2016

    Here's the solution to the problem. This is what they had me do the last time as well.

    1. Go to Run and type in %adobedata%

    2. Open the Adobe folder

    3. Open the Premiere Elements folder

    4. Rename the 14.0 folder to 14.0.old

    5. Open Premiere Elements 14 program

    Note - You don't copy the folder and then rename it. Premiere will do that after you

    rename it and then open the program.

    I hope this helps

    View reply

    12 replies

    Steve Grisetti
    Legend
    November 18, 2016

    This is awesome! Thanks for reporting back the solution, Steve!

    Translate
    Hangerbum
    Inspiring
    February 13, 2019

    Does this address this issue? Many of my fonts are not displaying in titles and texts...just these square hieroglyphics??

     

    Translate
    Steve Grisetti
    Legend
    November 18, 2016

    Bless you, Bill.

    Translate
    stevedrossAuthor
    Inspiring
    November 18, 2016

    Hey, we at access center have benefited from his tutorials as well. Nice job on the videos

    Translate
      stevedrossAuthorCorrect answer
      Inspiring
      November 18, 2016

      Here's the solution to the problem. This is what they had me do the last time as well.

      1. Go to Run and type in %adobedata%

      2. Open the Adobe folder

      3. Open the Premiere Elements folder

      4. Rename the 14.0 folder to 14.0.old

      5. Open Premiere Elements 14 program

      Note - You don't copy the folder and then rename it. Premiere will do that after you

      rename it and then open the program.

      I hope this helps

      Translate
      Steve Grisetti
      Legend
      November 17, 2016

      You need to select the CHAT option.

      Translate
      stevedrossAuthor
      Inspiring
      November 17, 2016

      Thanks for you help, but I don't see the Chat tab. Here's where I'm at

      Contact Customer Care

      Translate
      Steve Grisetti
      Legend
      November 17, 2016

      I would recommend you contact Adobe Customer Service via Chat and see what solutions they can find.

      Contact Customer Care

      If they help you resolve this issue, please report back with the solution.

      Translate
      stevedrossAuthor
      Inspiring
      November 17, 2016

      It just keeps referring me back to the forums.

      Translate
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