Skip to main content
Known Participant
September 3, 2022
Question

NVIDIA GeForce GTX 1650 SUPER

  • September 3, 2022
  • 1 reply
  • 356 views

This graphic processor was added to the list of supported cards just under 2 years ago and everything was fine.  Then just under a year ago Prem Elements (2021) suddenly started saying it was detected but unsupported.  Community Professional Ann Bens solved the problem by telling me to add it to the list here:

 

C:\ProgramData\Adobe\Premiere Elements\19.0\Online\Hw Acc Render\All_Lang\HW\Files\allowlisted_cards.txt

 

Now nearly a year on it has become unsupported again!!  Any help greatly appreciated

This topic has been closed for replies.

1 reply

John T Smith
Community Expert
Community Expert
September 3, 2022

Have you done a program update? (2021 is now at version 2021.4)

 

Have you checked the text file?

Known Participant
September 4, 2022

Yes, it's all up to date

John T Smith
Community Expert
Community Expert
September 4, 2022

If you updated to 2021.4 you MAY have a different text file that you need to edit again