On playback I keep getting error that says "Media Offline"

Forum|Forum|5 years ago
January 25, 2021
3 replies
249 views

On playback I keep getting error that says "Media Offline" and strip is empty

Performance

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B

Bill Sprague

Community Expert

"How do I tell adobe where to find them now?"

Double click on the missing footage. Then find it with Explorer.

Did you move the project itself to "D"? I'm not sure how that works if you did.

Peru Bob

Community Expert

Keep in mind that the project file doesn't include your media in it. It just acts as a shortcut (or placeholder) to your media.

The project file needs to know where to look for the media.

If your media is on an external drive, make sure that you assign a fixed drive letter to that drive so that the project file knows where the media is located.

D

defaulttu8871oc7goaAuthor

Participant

Thanks for the quick reply. I guess that is what happened. Initially I saved all my adobe premier files to my C drive. It became full so I moved everything to my D drive. How do I tell adobe where to find them now?

Thanks in advance

Jim

B

Bill Sprague

Community Expert

It means you have moved or deleted your source clips after you started the project. Put them back or reconnect the link in Premiere Elements.

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