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Participant
December 3, 2017
Question

Online Services encountered an error. The service will now be terminated or paused if possible.

  • December 3, 2017
  • 2 replies
  • 1662 views

"Online Services encountered an error.  The service will now be terminated or paused if possible."

I purchased Adobe Premiere Elements 2018 two days ago.  When publishing to YouTube I receive the following error when transferring the video is 99% complete.

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2 replies

Jrestes927
Participant
April 10, 2018

This is still not fixed in any update.  Resolution?

Ann Bens
Community Expert
Community Expert
April 10, 2018

This might be more an YT issue then a Elements issue.

Manual upload is your best option.

Jrestes927
Participant
April 10, 2018

I found the instructions within this forum to delete the Appdata (which I did), and noticed an interesting quirk:

If you set the export to "standard" resolution, it's working.  If you set it to high resolution, you get the error message.  That doesn't really "tell" whether or not it's a Premiere problem or YouTube problem (since I didn't try the standard upload until after I deleted appdata)

Ann Bens
Community Expert
Community Expert
December 3, 2017

I do not have a solution to this issue.

As a workaround export to mp4 and upload manually.

kajjt96Author
Participant
December 3, 2017

Ok.