Only audio is uploading without its video
I have Premier Elements 12, recently upgraded to newer phone, (third phone and second camera since Elements purchase). All other device upgrades worked fine. Elements 12 will only upload the audio part of video with only a black screen from this newly recent device's video.
Tried the free trial 2021 version with this device's video and it uploads video along with its audio just fine, so it's not a device problem.
Need help in figuring out what's up with Elements 12. It's still a useful program for my needs, don't really want to upgrade to 2021 just yet.
Anyone? Help.
