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Hervoul
Participating Frequently
December 31, 2021
Question

opening bug with photoshop premier element 13

  • December 31, 2021
  • 1 reply
  • 1450 views

hi, my version of photoshop premier element 13 is opening (pic 1) , then starting  (pic 2) but that's all....

here r my laptop spec :

MATBOOk huawei D14

Intel(R) Core(TM) i7-10510U CPU @ 1.80GHz 2.30 GHz

Nvidia Gforce MX 250

any idea plz?

PS : photoshop element is working propely

regards

RV

 

This topic has been closed for replies.

1 reply

Peru Bob
Community Expert
Community Expert
December 31, 2021

What operating system?

 

quote

 photoshop premier element 13


By @Hervoul

 

Photoshop Elements is the image editor.

Premiere Elements is the video editor.

There is no Photoshop Premiere Elements.

Legend
January 1, 2022

The MateBook D14 is a Windows 10 computer and that processor allows for an upgrade to Windows 11. 

 

Is yours Windows 10 or Windows 11?

 

Your computer also may have a 256 gigabyte or 512 gigabyte SSD. Which hard drive do you have and how much free space is on it?

 

Your i7 processor is a lower end processor but should be enough to run the program for basic HD video editing.

 

What happens when you attempt to launch Premiere Elements or Photoshop Elements?

Hervoul
HervoulAuthor
Participating Frequently
January 1, 2022

hi, happy new year 2022...

*It's win 10  - VH2

*it's a 512 SSD

*120 GB for Win 10 and 35 left of free space. I have 300 Gb of free space for data...

*photoshop 13 is running without any pb

*and premier element 13 is starting (pic 1) but doesn't run further (pic2)....

thx

PS : sorry for my english, i'm french...