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A
Al White
Inspiring
October 9, 2017
Answered

PE 2018 trial and mov files problem

  • October 9, 2017
  • 1 reply
  • 1093 views

I have PE 13 and using mov files (prores) and the track matte key work as they should but I'm having problems with the trial of PE 2018 as it doesn't seem to like the same mov files and track matte key doesn't work as it should either.

If I add a mov file over one of my tracks it just shows transparent straight away without the usual black and white animation it contains.

Not sure if the compatibility has gone worse or it's something else. I keep testing the same mov files in PE 13 and all is well.

Any ideas?

Cheers

    This topic has been closed for replies.
    Correct answer Al White

    I have quicktime installed and PS 13 is perfectly fine with them also. Even the specs for PE 2018 show it supports mov files, I just wonder if there's a bug someplace.

    While it's an Apple format there are plenty of third party designers that use these mov files to provide effects such as light leaks and transitions so I can't see Adobe dropping support anytime soon, that wouldn't make sense professionally.

    I hope this is just an issue that has to be fixed.

    Thanks for replying.


    Further investigation points to the prores not being supported or not working as it once did. I converted my mov files from prores to a standard (whatever that is) mov file and that worked, so mov files are supported but not all variants.
    There goes high quality mov files.

    Don't know why that is but it makes converting hundreds of mov files pointless if it means a loss of quality so I'll have to stick with PE 13 for the time being.

    1 reply

    A
    Al WhiteAuthor
    Inspiring
    October 9, 2017

    Actually I just tried a few mov files on a track on their own and they just don't show/display properly. Yet 13 does this just fine. I guess the track matte key isn't the issue here.

    B
    Community Expert
    Bill SpragueCommunity Expert
    Community Expert
    October 9, 2017

    I don't have 2018 yet and I don't use mov files.   Adobe has said they are moving away for the need for Quicktime.  However, mov is an Apple format.  Depending on the source of your mov files, you may need to install Quicktime to get the support files for mov files. 

    A
    Al WhiteAuthor
    Inspiring
    October 9, 2017

    I have quicktime installed and PS 13 is perfectly fine with them also. Even the specs for PE 2018 show it supports mov files, I just wonder if there's a bug someplace.

    While it's an Apple format there are plenty of third party designers that use these mov files to provide effects such as light leaks and transitions so I can't see Adobe dropping support anytime soon, that wouldn't make sense professionally.

    I hope this is just an issue that has to be fixed.

    Thanks for replying.

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