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Participant
December 15, 2022
Question

PE 2023 m2T files gve a media pending erroro

  • December 15, 2022
  • 3 replies
  • 595 views

M2T files will not show in a new project, while in my previous version 2019 they did show up?

What is happening here?

This topic has been closed for replies.

3 replies

Community Expert
December 15, 2022

The 15 year old system of AVCHD/MTS/MT2S/Blu-Ray/5 Channel audio got chewed up in a legal tangle a couple years ago.  

 

You might try an online chat here:  https://helpx.adobe.com/contact.html?rghtup=autoOpen

 

If that doesn't work, consider sticking with your older version if it handles your files well.  

Participant
December 15, 2022

I can't get an online chat this way.

 

And going back to a four years old version is not a solution

John T Smith
Community Expert
Community Expert
December 15, 2022

Use https://handbrake.fr/ open source transcoder/converter to make a file that will import

 

Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
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You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
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This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
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Ann Bens
Community Expert
Community Expert
December 15, 2022

Change extension to .mpg and see how that goes.

Participant
December 15, 2022

doesn't work

Ann Bens
Community Expert
Community Expert
December 15, 2022
quote

doesn't work


By @Leo27575367dn8h

 

what is the origin of the file?

Post screenshot of file in MediaInfo in treeview.

I have some old m2t files, they import just fine.

Participant
December 15, 2022

At the Events screen it says something like "Attempt recursion frame change broken off"".  So indexing doesn't work either.

Participant
December 15, 2022
Community Expert
December 15, 2022

What is the source of the file?  Can you post a sample clip here?  I'll download it and try to resolve it here.