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Participant
December 1, 2022
Question

PE 2023 message says "we have detected generic Microsoft's display driver ...... please updated your

  • December 1, 2022
  • 1 reply
  • 291 views

My m/c is a Dell Insiron 7700 AIO running Windows 11. I have 2 display drivers both have their own respective display drivers.So why is there a problem? See attached files.

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1 reply

John T Smith
Community Expert
Community Expert
December 1, 2022

Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter


nVidia Driver Downloads https://www.nvidia.com/Download/index.aspx?lang=en-us
-for all Adobe programs use the STUDIO driver, not the GAMING driver
-To achieve the highest level of reliability, Studio Drivers undergo extensive
-testing against multi-app creator workflows and multiple revisions of the top
-creative applications from Adobe to Autodesk and beyond


If you have a laptop you MAY also need to check for a laptop specific nVidia driver
-SOME laptops require an approved driver from the laptop company, not nVidia


AMD/ATI Driver https://www.amd.com/en/support


Intel https://downloadcenter.intel.com/product/211969/Intel-HD-Graphics-Family