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Participant
January 24, 2017
Answered

PE14 stopped working problem with the dll UIFramework.dll

  • January 24, 2017
  • 2 replies
  • 667 views

After re-installation, Adobe Premiere Elements 14 does not want to start.

I have the message: Adobe Premiere Elements 14 stopped working and in event viewer a problem with a DLL:

Name of the failing application Adobe first Elements.exe, version: 14.0.0.0, time stamp: 0x55e5a5ad

The failed module name: UIFramework.dll, version: 14.0.0.0, time stamp: 0x55e59ee3

Exception code: 0xc0000005

Offset error: 0x0000000000043d10

ID of the process failed: 0x1b04

The failing application start time: 0x01d274ae56c4a585

The failing application path: C:\Program Files\Adobe\Adobe first 14\Adobe first Elements.exe Elements

The failed module path: C:\Program Files\Adobe\Adobe first Elements 14\UIFramework.dll

Report ID: f955142d-6d1c-4469-b5cf-adaafaf610eb

Full name of the package failed:

The application related to the failed package ID:

I had this incident in the first installation in 2015 and memory ADOBE Support gave me a URL to download the file

UIFramework.dl.

    This topic has been closed for replies.
    Correct answer Peru Bob

    Here is a thread with the same error on version 10:

    UIFramework.dll

    2 replies

    Peru Bob
    Community Expert
    Peru BobCommunity ExpertCorrect answer
    Community Expert
    January 24, 2017

    Here is a thread with the same error on version 10:

    UIFramework.dll

    Participant
    January 24, 2017

    Thank you very much

    The problem is resolved with the first method

    But I don't know how to write 'correct' below your answer 

    In the action button there are no actions available

    Legend
    January 24, 2017

    Might help to know what operating system you're using.

    Participant
    January 25, 2017

    Problem solved

    Thank you for your interest in my question