Skip to main content
stylish_introvertB839
stylish_introvertB839
Inspiring
February 24, 2024
Answered

Pr. Elements 15 - 2+gb video conversion to mp4 freezes halfway

  • February 24, 2024
  • 4 replies
  • 997 views

I am currently using Pr el 15 premiere and trying to convert 2+ gb (1 and 1/2 hr) video to mp4. It keeps getting locked up half way through. Any help appreciated. Using "Quick Export." Windows 10 OS.

 

[PS = Pr, mod]

This topic has been closed for replies.
Correct answer stylish_introvertB839

To everyone who tried to help me. Thank you for your efforts. I decided to purchase latest PS El 2024 bundle. It worked like a charm and easy to convert to 2.76gb mp4 in about 5+ minutes. Blessings all all.

4 replies

stylish_introvertB839
stylish_introvertB839AuthorCorrect answer
Inspiring
March 2, 2024

To everyone who tried to help me. Thank you for your efforts. I decided to purchase latest PS El 2024 bundle. It worked like a charm and easy to convert to 2.76gb mp4 in about 5+ minutes. Blessings all all.

    Greg_S.
    Community Expert
    Greg_S.Community Expert
    Community Expert
    February 25, 2024

    What are you converting the video from?  If all you are doing is converting the file from another format, I suggest you use Handbrake which is a free utility.

    stylish_introvertB839
    stylish_introvertB839Author
    Inspiring
    February 25, 2024

    I opened an mp4 zoom meeting to ps el 15 premiere, deleted and closed gap of some frames I didn't want. Then clicked "Quick Export" as the screenshot above shows. It's been slowly converting for past 2 days. And it's encoding to M4V instead. I assume after it's done, it will convert to mp4. But Glen above feels I need to update graphics driver for it all to work properly. 

    Glenn 8675309
    Glenn 8675309
    Legend
    February 24, 2024

    When was the last time you updated your graphics driver?  In lookign at simliar posts from the past one user did that and their similiar difficulties were taken care of.

    NVIDIA- which I have just had an update a couple of days ago.

    Others, who don't have a nvidia card can update their drivers this way in windows:



    I alway recommend to users to go to the video card manufactuer website (or you main computer website if you have an intergrated (built into the motherboard / cpu) graphics chip.   

    A WORD OF CAUTION:   There are lots of websites, not from manufactures which may have needed drivers, but they often want you to install "their special software" in order to maintain updates to products.

    For my dell computer I would go to their driver section on Dell's main web site.







    I found a website where a user actually created a 24 hour video just to see what would happen, for the averagee user nothing really happened- so the size of your video, which is actually kid of small, reall is not the issue.

    stylish_introvertB839
    stylish_introvertB839Author
    Inspiring
    February 24, 2024

    I have a Dell XPS8910 with a NVIDIA GEForce GTX1070 driver (11/2/2020, version 27.21.14.5751. Dell update says it's the latest. Video conversion still stuck. Went up to 62% after 24 hrs. Sure wish I could solve this so I don't have to buy Premiere Pro subscription.

    stylish_introvertB839
    stylish_introvertB839Author
    Inspiring
    February 24, 2024

    Here's my RAM from 16gb while mp4 conversion is still running. Is this an issue with very slow conversion?

     

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    February 24, 2024
    quote

    I am currently using PS el 15 premiere


    By @stylish_introvertB839

     

    Which Program version and build is this exactly?

    stylish_introvertB839
    stylish_introvertB839Author
    Inspiring
    February 24, 2024

    As mentioned I have Pr Elements 15. I saw this in another forum pasted below related to Premiere Pro which I don't have. But am deleting large files I don't need to increase space. And I clear browser cache routinely. I currently have 1.2tb free storage. Have an screenshot of build below.

     

    "just a heads up.  It's important that you maintain at least 10% free space on all drives and at least 20% on your startup drive...  If drives get too full, all the data on the drive can get corrupted and your system uses empty space on your startup drive as "virtual" RAM if you're using too much of the actual RAM and if there's insufficient available space, the system is constantly swapping data which can seriously impact performance.    So it's important to monitor the empty space on your drives on a regular basis.   Be aware that many programs can be writing data to your drives like cache files in the background, so that can cause hard drives to fill up if you're not paying attention."

     

    [PS = Pr, mod]

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices